About Display Canada

Shipping cost will vary based on the order and location of delivery. We use third-party shipping couriers to determine your ship rate.

Estimated* transit times with Canpar once an order leaves our warehouse:

British Columbia and Alberta - one to two business days in most cases

Saskatchewan - Estimated one to two business days 

Manitoba - Estimated three business days

Ontario and Quebec – Estimated four to six business days 

Prince Edward Island, New Brunswick & Nova Scotia - Estimated three to four business days 

Newfoundland and Labrador - Estimated four to five business days

Your order will ship 1-2 days after its been placed. The package will be processed and picked up at our warehouse in Richmond B.C.

To return an item, please review our refund policy first before sending us an email. If your refund request is within our guidelines, please send us an email and we will guide you along to arrange for the return of the order. If we receive your refund, and it does not meet our guidelines, we will follow up with you to proceed to your next available options.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

This does not apply to *FINAL SALE* Items.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If the item has been returned in the condition that does not meet our requirements, a 25% restock charge will apply or the customer will cover the ship charges back to the original destination. * Conditions Apply *

The shipping expense will not be refunded since the charges are paid towards the courier, not to the entity of DisplayCanada. If a refund is initiated, you will be refunded just for the purchase amount of the products.

You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at displaycanadainc@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at displaycanadainc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If there is a noticeable damage upon arrival from transit, you will have to submit a claim to the courier on there website. Claims can take an estimate of 2-4 weeks to resolve.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We are now shipping in Canada only and currently working on setting up the U.S Market

We use Canpar/UPS/Purolator/FedEX or local private couriers as the third-party courier for your packages. All courier related questions should be directed to the chosen courier.

If the order has not been handed off to the courier yet, your order is still available for cancellation.

If the order is in transit and you would like to cancel it. You’re responsible for the returning charges for the package to be returned to us.

For cancellations, please notify us immediately to avoid order complications.

Yes, if you’re a reseller, please contact us directly and we will have a sales representative reach out to you.

Visa, Mastercard, American Express

We currently do not have a retail storefront for Display Canada. Display Canada

Is an online e-commerce based shop.

If you are interested in a large order or a project that you are working on. Please contact us directly regarding your questions. Large orders or project based orders that are high volume are excluded from our free shipping offers. DisplayCanada reserves the right for the final decision.